Refund policy

Return & Exchange Policy

At Ccem Ribbons, we are committed to providing you with high-quality products.

Return Window: We accept return requests within 14 days of delivery.

Conditions: To be eligible for a return or exchange, items must be in their original, unused condition with all original packaging. Products that appear used, damaged by the customer, or missing parts will not be accepted.

The Process:

1. To start a return, please email [Your Email] with your order number and photos of the item.

2. Once reviewed, we will provide instructions.

3. We reserve the right to deny returns that do not meet our quality standards.

4. We primarily offer exchanges or store credit. Refunds are issued only for damaged or defective items that are reported within 48 hours of delivery.

Shipping costs for returns are the responsibility of the customer.